Our employees have been extensively trained to comply with all safety and hygiene measures and new operating standards adapted to our processes, for the prevention and protection of our guests, employees and the home of our employees.

Our collaborators are trained with 5 courses certified by the IMSS, with a total of twenty-two hours of training, among the courses are:

1. Recommendations for a safe return to work before COVID 19.
2. All about COVID 19 prevention
3. Coronavirus Disease 2019
4. COVID 19 Household Action Plan
5. COVID 19 Elderly Care for the Elderly

PERSONAL PROTECTION

We provide our collaborators with a personal protection kit corresponding to their functions to be performed (mask, gloves, mask covers, glasses).
The use of mouth guards is mandatory for all our employees, for their protection and that of our guests.
Engineering measures have also been taken to install acrylic anti-contagion protection screens, which serve to provide a physical barrier that helps reduce the possibility of contagion and increase the safety of customers and employees.

Once the suite has been cleaned and disinfected, the entrance of any person is prevented until it is occupied by a guest. When the guest definitively leaves the suite, all toiletries such as toilet paper rolls, personal hygiene products, bags, etc. are removed and replaced. Textile garments are machine washed, in full wash cycles, at a temperature of 65ºC or 80ºC for at least 10 to 4 minutes respectively.